A cash reward is being offered by a man who lost £1,000 trying to deposit the money in a Nationwide ATM in Marlborough.
Neil Hall has hit a brick wall with both the police and the bank after the envelope with his cash disappeared.
The bank claims the envelope is not in its machine, but Neil claims he never saw the envelope get spat out.
“I was here before the bank opened around 9.30am on Wednesday,” he said, adding that the machine appeared faulty and out of deposit envelopes.
“There was a lady behind me, and another person queuing. The envelope did not come back out. So I decided to wait until the bank opened to sort it out. I went to move my car, which was parked further down the High Street, and came straight back.
“But the bank said nothing had been deposited, and more worryingly, no record of the deposit had shown up.”
Now Neil is offering £100 to anyone honest enough to get his cash back to him as he thinks the only other option must be that the envelope ejected when he went to get his car.
“I feel like I am the guilty party here,” said Neil, who is from Marlborough. “It is like being arrested for something you haven’t done, as I am having to prove everything here. Also, I just want to know why this machine is still in use.”
Neil was depositing the cash from the sale of a camping awning on Wednesday morning.
“That money was for a camping trip with the family later this year,” he said.
He also reported the incident to Marlborough Police, but has yet to hear from them.
“It’s so frustrating,” he said. “The bank have been very pleasant, but still nothing has been done. I am hoping they will look at the CCTV footage on Monday so we can work out what has happened, and at least prove I was making the deposit if nothing else.”
He is now offering a £100 reward for information leading to him getting his money back, and towards solving the mystery.
The deposit section of the ATM where Neil’s money disappeared
“If anyone knows anything or saw anything, then please get in touch with the police,” he added.
Nationwide Building Society have been approached for comment, as have Marlborough Police.